Are carhops allowed to handle pulled Drive Thru orders without permission?

Carhops are not allowed to handle pulled Drive Thru orders without permission because this protocol is essential for maintaining streamlined operations and ensuring that orders are accurately processed and delivered. This policy helps to prevent confusion and mistakes that could arise if multiple staff members handle the same order without clear communication. By requiring that carhops ask for permission from a manager, the system ensures oversight and accountability, allowing the manager to assess workload and priorities effectively. This approach promotes a teamwork environment where roles and responsibilities are clearly defined, thus allowing for a smoother workflow during busy periods. Overall, it supports operational efficiency and enhances the customer experience by minimizing the risk of errors in order delivery.