If a customer has an issue with the MySonic mobile app, who should they contact?

The correct choice is to contact 1-866-ok-sonic for issues related to the MySonic mobile app. This hotline is designed specifically for handling inquiries and technical difficulties with the app. It connects customers directly to trained representatives who can provide assistance tailored to the app's features and functionality. Using a dedicated customer service number ensures that concerns are addressed quickly and accurately, often with access to specific troubleshooting information that other staff members may not be equipped to handle.

In contrast, while a carhop on duty or the store manager may assist with general service inquiries or operational issues at the location, they typically do not have the specialized training or resources to resolve app-related problems effectively. Additionally, customer service through the app could be an option, but direct assistance via the established hotline is often a more reliable way to resolve issues promptly.