What might be a consequence of not collecting table tent numbers?

Prepare for the Sonic Carhop Masters Test. Use flashcards and multiple choice questions, each question offers hints and guidance. Ace your test!

Not collecting table tent numbers can lead to a variety of issues that directly impact the service experience at Sonic. Each of the consequences outlined in the question is interconnected and significantly affects both operational efficiency and customer satisfaction.

When table tent numbers are not collected, there is a high likelihood of confusion over orders. Without a way to accurately identify which order belongs to which guest, it becomes difficult for carhops to ensure that food and drinks are delivered to the correct tables. This can result in customers receiving the wrong orders, leading to frustration and dissatisfaction.

Additionally, the potential for longer wait times arises from this confusion. If carhops are uncertain about which orders need to be prioritized or delivered where, it can cause delays in service as they try to sort out the mix-up. This not only affects the guests waiting for their food but also impacts the overall flow of operations within the restaurant.

Inaccurate billing is another significant consequence. When orders are unclear due to the lack of proper table tent number collection, it can lead to guests being charged incorrectly for their meals, whether it be overcharging or failing to bill for items that were actually ordered. This can result in financial discrepancies for the restaurant and a negative experience for customers, who expect accurate billing as

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