What should a carhop do when delivering food?

When delivering food, it is essential for a carhop to engage the customer and confirm the order. This interaction not only personalizes the service but also ensures accuracy in the order delivery. By confirming the order, the carhop can verify that the right items are being delivered and that they meet the customer's expectations. Engaging the customer can enhance their experience, showing that the establishment values their patronage and is attentive to their needs. It creates an opportunity for the carhop to address any questions or concerns and contribute to a positive dining experience, leading to customer satisfaction and potential repeat business.

The importance of engaging with the customer goes beyond just dropping off the food; it establishes a connection that can encourage customer loyalty.