When should table tent numbers be collected from customers?

Collecting table tent numbers during the check back is important for ensuring accurate service and order management. The check back typically occurs after the food has been delivered, allowing the carhop or server to verify that the customers have everything they need and that the order was correct. By collecting the table tent numbers at this time, staff can efficiently track and ensure that there are no mix-ups or confusion with ongoing orders or additional requests made by the customers.

Collecting table tent numbers at the time of placing the order can lead to discrepancies if customers change tables, or if there are modifications made to the order later on. Similarly, gathering this information during food delivery may not provide the opportunity for confirmation of customer satisfaction or additional needs, which is crucial for quality service. Finally, collecting table tent numbers when customers leave their tables may result in missed opportunities to serve them further or to handle their payment efficiently, as the focus is likely shifting away from the transaction at that point. Therefore, the check back provides a strategic moment to ensure everything is in order, making it the most effective time to collect table tent numbers.