When wearing a Sonic jacket, is it necessary to have your name tag visible on the outside?

Having your name tag visible on the outside while wearing a Sonic jacket is essential for several reasons. It promotes accountability and helps foster a friendly and approachable atmosphere. When customers can see the names of the staff members, it adds a personal touch to the service experience and can lead to improved customer interactions.

Visibility of the name tag also plays a role in team dynamics, as it helps both customers and coworkers recognize who is available to assist them. Visibility isn't just about compliance with uniform policy; it's about embodying the service ethos of Sonic, which values connection and communication with customers.

In contrast to the other choices, which suggest varied levels of visibility or alternative interpretations of the policy, the clear expectation is that the name tag should always be displayed outwardly to align with Sonic's commitment to service excellence and transparency.