Why is knowledge of the Sonic menu important for Carhops?

Understanding the Sonic menu is crucial for Carhops because it enables them to effectively engage with customers by answering questions, promoting various items, and enhancing the overall service experience. When Carhops have comprehensive knowledge of the menu, they can make informed recommendations that cater to customer preferences, thus creating a more personalized dining experience. Additionally, being well-versed in the menu allows Carhops to effectively suggest promotions or highlight new items, contributing to increased sales and customer satisfaction. This level of expertise ultimately leads to a smoother operation and a more enjoyable experience for diners.